Question 1

How do you vet solar installers in Wollongong?

Accepted Answer

Every Wollongong installer in our network must be CEC-accredited, fully insured, electrically licensed, and have a track record of positive customer reviews. We re-check accreditation regularly and remove anyone who slips below standard.

Question 2

What is CEC accreditation and why does it matter for Wollongong installers?

Accepted Answer

Clean Energy Council (CEC) accreditation is the national standard for solar installers in Australia. It's also required for your system to be eligible for STC rebates. Using a non-accredited Wollongong installer voids your rebate and most warranties.

Question 3

Do Wollongong solar installers offer warranties?

Accepted Answer

Yes. Reputable Wollongong installers offer 5–10 year workmanship warranties on the install, plus the manufacturer warranties on panels (typically 12–25 years) and inverters (5–10 years).

Question 4

Are your Wollongong solar installers local?

Accepted Answer

Wherever possible we match you with installers based in or servicing Wollongong directly. Local installers know the council requirements, network rules and roof types specific to the Wollongong area.

Question 5

What if I have an issue with my Wollongong installer after install?

Accepted Answer

Contact the installer first under their workmanship warranty. If unresolved, you can escalate to the CEC and your state's fair trading body. We also follow up customer feedback to keep our installer network honest.

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